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Work Experience

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Role: Bookseller and Receiving Lead 

Duration: June 2021 - April 2026

Description: Promoted to Receiving Lead within a year for exceptional performance and quick adaptability to a new work environment. Consistently drove sales for the Manga/Graphic Novel Department by 15% through trend analysis for new and popular books, ordering trending merchandise for the store, and creating visually appealing displays to increase sales growth.


 

Key Skills:

  • Customer Service

  • Product Upselling 

  • Program Promotion

  • Inventory Management

  • Visual Merchandising

  • Logistics

Reflection:

Within these past five years, working at Barnes & Noble has strengthened my skills in visual merchandising, inventory management, and creating new sales strategies. Because of these newly taught skills, I was able to build long-lasting customer trust, upsell products, and manage inventory for store operations. 

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Role: Operations Merchandiser

Duration: April 2026 - Present

Reflection:

I am excited for this new opportunity to work at Crate & Barrel as an Operations Merchandiser. With my skills working on the retail sales floor and backroom, I am grateful to be able to share all my skills and creativity with my new team for this new chapter!

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